MediaConcepts is proud to work with these valuable clients
MediaConcepts is proud to work with these valuable clients
Marco Polo hotels provide their guests with a unique travel experience which embraces the local charm and the adventure of travel with the deeply instilled elegance and warmth of the in-house culture of Marco Polo hotels. Designed and developed by MediaConcepts using Jasmine WebSuite, the website also offers a gateway to Niccolo, a newly established brand by Marco Polo. Jasmine Content management System is used at both the group level and individual hotels levels to author and edit content throughout the website.
Ascott The Residence is the flagship of The Ascott Limited. Utilising the core Jasmine Content and Customer Relationship components that are shared across the three brands (Ascott, Citadines and Somerset), the group is able to portray a more executive feel yet achieve efficiencies and ease of use.
Part of the GLH Hotels Management (UK) Limited, Amba Hotel is a contemporary 4-star group with four hotels planned in London's most prestigious locations: Charing Cross, Marble Arch, Tower Bridge and Buckingham Palace Road. GLH is targeting 30 key cities in the UK for the Amba brand, with international expansion to China, the USA and Europe. Jasmine Content, Customer Relationship Management and Booking modules have been implemented, with integration to OPERA using OWS providing a full reservation interface. The website also supports Corporate and Group bookings.
“I have worked with MediaConcepts as a partner for glh Hotels (previously Guoman-Thistle) since August 2011 and I have no hesitation endorsing the company for provision of transactional websites, and Enterprise Hospitality Solutions focused on enhancing the guest experience.
MediaConcepts’ staff have expert knowledge of the hospitality industry, particularly on property management systems such as OPERA, rates and inventory management and distribution, best practices in website and online booking etc. They are also well aware of the latest developments in technology including networking, card security and data protection.
Over the last five years they have worked with numerous practises in glh. adapting to new management and technical structures.
Despite the 7 hour time difference , I have found it easy to work with the team in Singapore. We generally hold online meetings in the morning, and any issues that require immediate attention are resolved that day or at the latest overnight.
The staff attitude to new development is professional, collaborative and realistic. Their delivery is always in line with agreed timeframes, unless glh. had increased the scope of a project during development.”
- Yassamine Mather, Systems Manager, E-Commerce & BSL, glh. Hotels
Citadines is a group of Apart’Hotels offering the privacy of an apartment while still enjoying the convenience of a hotel. Managed by The Ascott Limited, the Citadines website has been developed using Jasmine WebSuite. The solution which utilises Jasmine Content and Customer Relationship modules, offers the group the flexibility of sharing selected content across the three brands (Ascott, Citadines and Somerset) while retaining their individual look and feel.
Designed with families in mind, Somerset serviced residences are managed by The Ascott Limited. The website uses the same core components as the Citadines site, yet portrays a variation in the look and feel.
Thistle hotels are part of GLH Hotels Management (UK) Limited, and has 31 hotels across the UK and 2 in Malaysia. Jasmine Content, Customer Relationship Management and Booking modules have been implemented across the group. Integration to OPERA using OWS provides a full reservation interface including Corporate and Group bookings.
Part of GLH Hotels Management (UK) Limited, Guoman Hotels is an exclusive collection of deluxe Hotels: The Cumberland, The Royal Horseguards, The Tower, The Grosvenor and Guoman Hotel Shanghai. Jasmine Content, Customer Relationship Management and Booking modules have been implemented across the group. Integration to OPERA using OWS provides a full reservation interface including Corporate and Group bookings.
Part of GLH Hotels Management (UK) Limited, every hotels is a limited feature, four-star brand, targeted at the global quality-conscious business professional and savvy city explorer. Four hotels - every Piccadilly, Hyde Park, Leicester Square and Bloomsbury - will open following refurbishment with the ambition to add up to 50 hotels globally by the end of the decade. The every hotels website, built on Jasmine WebSuite, is now launched and available for online bookings at every Piccadilly.
Located in the prime location of Covent Garden, Strand Palace Hotel is one of London's pre-eminent hotesl. Utilising Jasmine Booking, MediaConcepts developed a new online booking interface that integrates with the hotel's property management system (PMS). This offers its guests with real-time access to rates and availabilities through its website, and allows bookings to be made directly into its PMS.
“MediaConcepts is a highly professional and creative company who really understand the hospitality industry. Our move from a third party booking engine to one that they developed for us, has given us much more flexibility and better control over the way we manage our web bookings. The full integration with our PMS saves us from maintaining a separate database for rates and availability, and bookings are posted directly into our PMS. The team’s deep industry knowledge gives us great confidence that we will be able to keep evolving to offer our guests the best booking experience through our website.”
- Ben Chapman, Revenue Manager, Strand Palace Hotel
The Serviced Apartments Association (SAA) is a private sector representative organisation in Singapore which serves to uphold the interests of its members, as well as the operating standards of the serviced apartments industry. Designed and developed by MediaConcepts using Jasmine CMS, the SAA website offers members the ability to update their respective content and increase visibility for their range of serviced apartments.
The hotel group implemented Jasmine Content and Customer Relationship Management for their corporate site as well as the 19 individual hotel sites across the Asia Pacific region. The project included a full reservation interface with integration to OPERA via OPERA Web Suite (OWS). The site was developed to incorporate English, Japanese and simplified Chinese. The hotel group uses the Jasmine Customer Relationship Management System to better understand their visitors to the hotel website which in turn allows for market segmentation and the running of their loyalty programme.
“It is great working with the team at MediaConcepts who is deeply passionate about providing digital solutions for the hospitality industry. They have been a great support in ensuring a superior web experience for our customers, as well as in depth knowledge in integrating with our reservation system for online bookings. John is a visionary leader and it has been a pleasure working with him and his team.”
- Angie Ho, Vice President, Online Marketing, Pan Pacific Hotels Group
The Parkroyal site includes the 14 properties of the group as well as corporate pages. Both Jasmine Content and Customer Relationship Management modules have been installed and integrated into the reservation engine.