Mobile Concierge

Make it more intuitive for your guests to access information and services through a customised mobile app

You’ve invested significant resources in giving your guests a great digital experience during discovery and booking. Don’t deprive them of that same great experience when they’re staying with you.

Priscilla is a fully customisable mobile app that your hotel guests will want to use because it is intuitive, convenient and functional. It empowers them to interact with you anytime, anywhere.

Priscilla also has a powerful management tool (web-based console and staff app) that allows you to communicate with guests and respond to their requests promptly.

Priscilla supports integration to different property management systems (PMS), point-of-sale (POS), mobile keys, room management systems (RMS), IPTV and service optimisation systems. Some partners we work with include Oracle/MICROS (OPERA); Salto; ASSA ABLOY (Vingcard); MVI; VDA and more.


Guest Convenience

  • Check-in prior to arrival
  • Notification when room is ready
  • Request for services like housekeeping, concierge and maintenance
  • 2-way chat with auto-translation
  • Access room door through mobile key
  • Control room lights, temperature, curtains and entertainment system
  • View hotel facilities and information
  • Order room service
  • Find directions to/from hotel
  • Provide feedback
  • View bill summary and check-out
  • Supports multiple guests/devices per room (with authentication process)

Download Priscilla and experience it as your guests would.


Sign up for a FREE test account to access its full features

Guest Insights

  • Capture guest preferences and interactions
  • Use insight to tailor promotions and personalise post-stay communication
  • Handle feedback immediately
  • Identify trends

Operational Efficiency

  • Allow staff to focus on less administrative tasks
  • Manage guests requests in real-time through web-based console and staff app
  • Improve room cycling process
  • Manage staff and external vendor performance
  • Update information as and when necessary

Drive Guest Spend

  • Send tailored promotions to in-house guests
  • Send proximity-based content