Every hotelier wants guests to book direct as that’s your most cost effective channel. Yet despite best efforts, there are often missed opportunities when your brand and booking websites are separate.
Having an auto-translate tool in your app allows your guests and staff to converse easily and naturally without speaking the same language.
As communication preferences continue to shift towards messaging platforms, here's a brief look at how hotels can use chatbots to help engage users in this channel.
Creating a mobile app that truly covers the entire stay experience can be quite daunting. Here's a look at some of the things to consider when evaluating options.